Terms And Conditions
Welcome to Sofa Dry Cleaner Hisar (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website https://sofadrycleanershisar.co.in/ (the “Website”) and your use of our sofa dry-cleaning and related services (“Services”). By accessing our Website or booking/using our Services, you agree to be bound by these Terms.
Please read them carefully. If you do not agree with any part of these Terms, you must not use the Website or our Services.
1. Definitions
-
Service(s): Professional sofa dry cleaning and related cleaning services such as chairs, mattresses, carpets, and upholstery cleaning provided by us. https://sofadrycleanershisar.co.in/
-
Customer: Any person or entity using our Website or availing our Services.
-
Website: The online platform at https://sofadrycleanershisar.co.in/.
2. Use of Website
2.1. You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment by any third party.
2.2. We reserve the right to modify, suspend, or discontinue the Website or any part of it at any time without notice.
2.3. All content on this Website, including text, graphics, logos, images, and service descriptions, is our property or used with permission and is protected by applicable intellectual property laws.
3. Booking & Service Terms
3.1. Bookings: Services can be booked through the Website, phone, email, or in person with details provided on the Website.
3.2. Confirmation: When a booking request is submitted, we will confirm the appointment subject to availability.
3.3. Pricing: All prices are quoted in Indian Rupees (INR). Prices may change at any time without prior notice.
3.4. Acceptance: When you drop off your items or allow our team to collect them for service, this constitutes acceptance of these Terms.
4. Service Performance
4.1. We strive to provide high-quality dry cleaning using appropriate methods and equipment for fabric types. https://sofadrycleanershisar.co.in/
4.2. While we use professional techniques and solutions, we cannot guarantee 100% removal of all stains.
4.3. Any special requests or instructions related to cleaning must be communicated to us at the time of booking.
4.4. You acknowledge that cleaning processes involve handling of fabric and materials at your own risk.
5. Liability
5.1. We shall not be liable for damage which arises due to:
-
Pre-existing conditions in the items that are not detectable before cleaning.
-
Normal wear and tear of materials.
-
Failure to follow care instructions where applicable.
5.2. Our total liability for any claim arising from the Services shall not exceed the total amount paid by you for those Services.
6. Delivery & Collection
6.1. You are responsible for collecting cleaned items from our location or arranging for delivery if offered.
6.2. If items are not collected within a reasonable time after notification, we may charge storage fees.
7. Refunds & Reworks
7.1. Complaints about Service quality must be raised within 24 hours of delivery/collection.
7.2. If you are not satisfied with the Service, we may offer a redo or a partial refund at our discretion.
8. Privacy & Data Protection
Your use of our Website and Services may involve the collection and use of personal information. Our Privacy Policy (linked on the Website) describes how we collect, use, and protect your personal data.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website or Services after changes constitutes acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of courts in Hisar, Haryana.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Sofa Dry Cleaner Hisar
Hisar, Haryana, India
Phone: { 9485905877]
Email: [Info@sofadrycleanershisar.co.in]
